PROFESSIONAL TRAINING
Trained for Consistency.
Prepared for Every Facility.
At Vivace Facility Services, exceptional cleaning begins with proper training, clear procedures, and consistent execution. Our structured training program equips every team member with the knowledge, techniques, and expectations needed to provide reliable, professional, and high-quality service.
OUR TRAINING STANDARDS
Clear Training.Consistent Execution.
Every facility is different, but the standard should remain consistent. Our training is built around three core principles designed to help our team understand how each task should be performed, how each property should be serviced, and what standards must be maintained on every visit.
01
Correct Task Execution
Our team receives detailed training in professional cleaning techniques and industry best practices. Employees are trained in proper methods for dusting, sanitizing, vacuuming, damp mopping, restroom cleaning, surface care, equipment use, and other essential property-service tasks.
Every task should be performed correctly, consistently, and with attention to detail.
02
Property-Specific Procedures
Every property has different requirements. When applicable, Vivace Facility Services develops a customized Standard Operating Procedure (SOP) based on the facility’s needs, priorities, schedule, and expectations. The SOP is translated into a clear Cleaning Schedule so our team understands:
What needs to be done
When it needs to be done
How it should be performed
Clear procedures help reduce uncertainty and maintain consistency from one visit to the next.
03
Consistency & Accountability
Professional service requires more than simply completing a checklist.
Our team is trained to pay attention to detail, identify areas that require additional care, properly use equipment and cleaning products, and maintain the standards established for each property.
Consistency is essential to building successful long-term relationships with our clients.
SAFETY & HYGIENE
Safer Systems.
Better Standards.
Training at Vivace also includes procedures designed to support safe, hygienic, and well-maintained environments. Our team follows structured practices that help reduce cross-contamination, support proper product and equipment use, and protect the people and properties we serve.
Color-Coded Cleaning
Vivace uses a color-coded system for microfiber cloths and mop heads. Each color is assigned to a specific area or task to help reduce the risk of cross-contamination and maintain consistent cleaning standards.
MICROFIBER CLOTHS
Glass and mirror surfaces
General surface cleaning
Cafeterias and food preparation areas
Sinks, countertops, and dispensers
Toilets and urinals
DAMP MOP SYSTEM
Restroom areas
All other areas
FRESH WATER
Fresh Water. Every Service.
As part of our commitment to quality and hygiene, we never carry mop water from one service day to the next. Fresh, clean water is used during every service visit, without exception.
SAFETY IS PART OF OUR SERVICE
Safety Is Part of Professional Care.
Our team is trained in safe work practices, including:
Proper equipment operation
Chemical handling
SDS awareness
Appropriate PPE use
Procedures designed to reduce accidents and injuries
Where applicable, our safety practices are aligned with OSHA requirements and applicable workplace safety standards.
Our goal is to protect our clients, their properties, our team members, and everyone who uses the spaces we maintain.
TRAINING IS THE FOUNDATION
Training Sets the Standard.
Quality Assurance Helps Maintain It.
Training defines how our team performs the work. Our Quality Assurance Program helps monitor service consistency through appropriate service time, inspections, client communication, accountability, and continuous improvement.
LET’S TALK ABOUT YOUR FACILITY
Experience the Vivace Standard.
Every facility has different needs. Start with an on-site walkthrough so our team can understand your property, schedule, service requirements, and expectations before developing the appropriate cleaning plan.
Walkthrough → Facility Assessment → Tailored Proposal